We’re happy you’re here. We know we can resolve any situation you are facing right now
We offer over 22yrs of water damage restoration in Brisbane covering all aspects of every service required to resolve and restore the problem back to how it should be. Each regional base has a team leader supported by his technicians with everybody working in unison to ensure the perfect finish.
We will assist with filing your flood claim together with helpful advice on how to ensure you have all reports, documents and detailed assessments of services to be performed. Our primary task upon arrival is to mitigate further loss which is well appreciated by your insurers.
We’re proud to say that it is not often we need to respond to a Customer Satisfaction Guarantee call. But, it is there if any of our customers feel unsatisfied with the work we carry out. Should there be any occasion that our standards have been compromised, we will remedy same.
I didn’t know what to do. The representative on the phone was kind and patient with me. When she couldn’t answer any more technical stuff she had the technician give a call personally and we managed to work things before he came. If anyone needs a professional to take care of their water damage in home, call this company.
I called these after I tried a few others with no luck. The guy who answered was just monitoring the phones. He transferred me to head technician and I was able to book an urgent appointment within less than 2 hours the same day. They came and took over immediately, I hope I won’t be needing them again, but if I do, I know who to call.
They are very professional and did a great job. I had a small leak from the kitchen and the water got to the living room. They came at the time we scheduled and called me 20 min before arriving. They were fantastic. The work was perfect, the carpets look and smell wonderful. They are professional, courteous and friendly.
Graham has to be the nicest person I ever met. He caught me in a really bad day, dah..my carpet was soaked, but he got onto the job and managed to complete the job quickly and to my satisfaction. Use them, they’re good.
I had a flood in my basement by a burst pipe, the water were everywhere. I called a few companies. they were the only one who answered and sent a team right away. I am a satisfied customer. There truly are pros
We never dreamed we would be having to call a restoration company. The damage was upsetting and we thought all was lost. They sent their head technician who was great. He was quickly able to identify what was required and water extraction and drying equipment was set up. went out of their way to make it easy for us. Thank you
I called them a few times with all sorts of questions (doing my due diligence). When the team arrived they did everything as expected. They explained the situation to me, got my OK and started working. Within a couple of days all was like new, water gone, clean carpets, and good smell.
I called these guys because of a soaked carpet. A pipe burst in my bathroom and flooded the second floor. Shortly after I called, they were already at my house. Looked around and immediately got on with fixing the problem. When they left my carpet was spotless and smelled amazing. Highly recommend these guys. Thanks.
Flood Damage Services were instructed by our insurers to attend our flood/leak damaged house. These people contacted us quickly and attended our property within just over an hour. Upon arrival I was guided through exactly what the technicians would be doing. I would recommend FDS to any one who has a flood problem inside.
They arrived just 1 hour after I called. They needed to act quickly to minimise the damage after my basement flooded, and they took care of everything. They were professionals and walked me through the entire process. I know for sure that their quick response saved me a lot of money. Thanks guys.
Great Value and fully professional, completed the works in no time at all. I am totally satisfied. Best in value but no decrease in quality, many thanks for the excellent service, throughout our ordeal.